I am so devastated. Yesterday I had a therapy appointment, and because of the amount of stress I’m under and lack of sleep due to insomnia, my phone fell out of my bag in the cab. They created a lost and found claim and said they’d e-mail me, but I haven’t heard anything. Nobody has been honest enough to return it to me. It’s highly unlikely that I’ll get it back. When I first talked to Verizon, they said I couldn’t get a new phone without paying the balance I owed on the one that got stolen. A few hours after that, mysteriously, when I added a new phone to my cart and checked out, the balance on the old phone disappeared and they only charged me a $20 upgrade fee. Maybe they realized how upset I was and decided to help me out after all. Unfortunately, it won’t arrive until Monday. I have a doctor appointment then so I guess the doctor’s office will have to call me a cab.
This whole situation sucks. I’ve never lost a phone, ever. I’m having to use Skype to call my mom, I tried to call the clinic but they wouldn’t accept the call. So really the only way people can contact me right now is by e-mail. I am mad about whoever took the phone, and I’m also concerned about all my personal information that’s in there. I changed the passwords to my e-mail, social media accounts, and bank account. If I didn’t do that, then whoever has it could just open the apps and access all my accounts. I also suspended my service so whoever has it can’t use my account to call and text. It’s just one thing after another.