I’ve been selling stuff off and on for years now, and recently I got a huge PITA buyer. I was selling my old phone, and the person who bought it didn’t really read the auction very well or not at all because she kept messaging me with all these questions. She was telling me she couldn’t activate the phone so I gave her suggestions. She finally admitted to me that she bought the phone for a carrier the phone wasn’t intended for. I don’t know much about unlocking phones since I buy directly from my wireless carrier (Verizon). She just kept messaging me about it even though I gave her all the information I could and was wondering why she even bothered to buy it. She kept telling me she couldn’t use it because she couldn’t get it activated, so I told her to send it back for a refund. So here I am waiting around for the phone to arrive and it never does. She e-mails me a week or two later to say she was sick and then decided she wants to keep the phone. I hope she doesn’t message me again, because I’m honestly getting tired of her, lol. It wouldn’t surprise me if she comes back with a message wanting to return it again. I ended up adding her to my blocked bidder list because I don’t want her buying from me again.
I wish she would have asked her questions in one e-mail prior to bidding on the phone so my inbox wouldn’t be full of messages. I just didn’t know what she expected me to do other than offer a refund upon return of the item because there was nothing wrong with the phone and it was all user error.